Terms of service

Terms of Service

Overview

Welcome to Ever Lasting Light. Throughout these Terms of Service, the words “we”, “us” and “our” refer to Ever Lasting Light.

Ever Lasting Light operates this online store to offer a carefully selected collection of candles and home products designed to bring warmth, comfort and a peaceful atmosphere into your home.

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services.

By accessing our website or purchasing from us, you agree to these Terms of Service and our Privacy Policy. Please read them carefully before using our website.

Nothing in these Terms limits your rights under applicable consumer protection laws.

1. Access and Account

By using our website, you confirm that you are legally permitted to enter into a purchase agreement or have the necessary consent from a parent or legal guardian.

You agree to provide accurate and complete information when placing an order, including your name, delivery address, email address and payment details.

You are responsible for maintaining the confidentiality of your account information.

2. Our Products

At Ever Lasting Light, we aim to provide clear and accurate descriptions of our products.

Please be aware that product colours and appearances may vary slightly depending on lighting, photography and individual screen settings.

Product availability, descriptions and prices may be updated without prior notice.

For your safety, always follow the candle care and safety instructions provided with your purchase.

3. Orders and Purchases

When you place an order, you submit an offer to purchase the selected products.

An order is accepted once we confirm its acceptance. We reserve the right to decline or cancel orders where permitted by applicable law, including cases involving incorrect information, suspected fraud or product unavailability.

If an order is cancelled after payment has been collected, any refund due will be processed in accordance with applicable law.

Please review your order carefully before completing your purchase.

4. Pricing and Payments

All product prices are displayed in the currency shown at checkout.

Applicable taxes, delivery charges and any additional fees will be presented in accordance with applicable law before you complete your purchase.

We reserve the right to update product prices and promotional offers at any time. Changes will not affect orders already accepted, except where permitted by law.

Payments are processed through the secure payment methods available at checkout.

5. Shipping and Delivery

We aim to process and dispatch orders as efficiently as possible.

Estimated delivery times are provided for guidance and may vary depending on your location, shipping provider and circumstances beyond our control.

If a delivery is delayed, please contact us so we can assist you.

Your statutory rights regarding delivery, damaged goods and lost shipments remain unaffected.

6. Returns and Refunds

We want you to feel confident when shopping with Ever Lasting Light.

Returns, cancellations and refunds are handled in accordance with our Return and Refund Policy and applicable consumer protection laws.

Where Swedish or EU consumer law applies, eligible consumers generally have a statutory 14-day right of withdrawal for distance purchases, subject to applicable exceptions.

For assistance with a return or refund, please contact us at:

lastinglightsweden@gmail.com

7. Intellectual Property

All original website content, including our branding, product photography, graphics, descriptions and designs, belongs to Ever Lasting Light or its respective rights holders.

Content may not be copied, reproduced or commercially distributed without the appropriate permission, except where permitted by law.

8. Third-Party Services

Our website may include services provided by third parties, including payment providers, delivery companies and external links.

These providers may have their own terms and privacy policies.

We encourage customers to review the relevant policies when using third-party services.

9. Privacy and Personal Information

We respect your privacy and are committed to handling personal information responsibly.

Personal data collected through our website is processed in accordance with our Privacy Policy and applicable data protection laws.

Our website is powered by Shopify, which supports the operation of our online store.

For more information, please review our Privacy Policy.

10. Website Information

We make reasonable efforts to ensure that all information displayed on our website is accurate and up to date.

Occasionally, product descriptions, prices or other information may contain errors.

We reserve the right to correct inaccuracies and update information, subject to applicable consumer rights and contractual obligations.

11. Acceptable Use

Our website must only be used for lawful purposes.

Users must not engage in fraudulent activities, attempt to interfere with website security, distribute malicious software or infringe upon the rights of others.

We reserve the right to restrict access where necessary and permitted by law.

12. Limitation of Liability

Ever Lasting Light is not responsible for losses arising from circumstances beyond our reasonable control to the extent permitted by applicable law.

Nothing in these Terms excludes or limits liability that cannot legally be excluded, including mandatory consumer protection rights.

13. Governing Law

These Terms are governed by applicable Swedish law, without prejudice to mandatory consumer protection rights that may apply in your country of residence.

Nothing in these Terms prevents consumers from exercising their statutory rights or bringing claims before a competent court.

14. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes in our business, services or legal requirements.

The latest version will be available on our website.

Any changes will apply in accordance with applicable law and will not unlawfully affect existing agreements.

15. Contact Information

If you have questions about our Terms of Service, your order or any of our products, we would be happy to assist you.

Ever Lasting Light

Email: lastinglightsweden@gmail.com

Instagram: @lastinglightsweden

Thank you for choosing Ever Lasting Light. We appreciate your trust and support.