Shipping policy

Shipping Policy

Last updated: November 9, 2026

Thank you for shopping with Ever Lasting Light. This policy explains how we process and ship your orders, including delivery times, shipping costs, and tracking information.

Order Processing

Orders are normally processed within 1–3 business days, excluding weekends and public holidays.

During busy periods, processing may take slightly longer. Once your order has been shipped, you will receive a shipping confirmation by email.

Shipping Methods & Delivery Times

We currently offer shipping within Sweden.

Available shipping methods and estimated delivery times are displayed at checkout. Delivery times are estimates and may vary depending on the shipping provider, destination, weather conditions, and other circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, order weight, and selected shipping method.

Free shipping may be available on orders over 999 SEK, as displayed at checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Please note that tracking information may take some time to update after your package has been dispatched.

Shipping Destinations

We currently ship to addresses within Sweden.

If we expand our delivery destinations, available countries and shipping options will be displayed at checkout.

Address Accuracy

Please make sure your shipping address and contact details are correct before completing your purchase.

If you notice an error, contact us as soon as possible. We cannot guarantee that changes can be made once your order has been processed or shipped.

Lost, Damaged or Delayed Packages

If your package is delayed, appears to be lost, or arrives damaged, please contact us at lastinglightsweden@gmail.com.

If your order arrives damaged or incorrect, please include your order number and photos where possible. We will help you resolve the issue in accordance with applicable consumer protection laws.

Order Changes & Cancellations

If you need to change or cancel your order, contact us as soon as possible.

We may be able to make changes before your order has been shipped. Once your package is in transit, we cannot change or cancel the shipment. Your statutory cancellation and return rights remain unaffected.

Contact Us

If you have questions about shipping or your order, please contact:

Ever Lasting Light

Email: lastinglightsweden@gmail.com

Instagram: @lastinglightsweden

Thank you for choosing Ever Lasting Light.